Part 6 – Maslow’s Tech Hierarchy: A 5-Step Method for Evaluating Your Access Control & Security Needs in a Post-COVID World

Continued from Part 5

Part 6: Maslow’s Tech Method Step 5

Step 5 – Self and Group Actualization, Transcendence through Adaptability & Flexibility


Flexibility and adaptability are highly trending terms right now, but also for good reason. An unexpected disaster of global proportions that issued such drastically changing circumstances every institution was forced to respond is the exact kind of scenario that symbolizes why this is the highest level of Maslow’s hierarchy. Adaptation can be a matter of life and death. Not only the literal threat posed by the virus but the fallout it issues have forced many businesses, for example, to practice their daily routine in ways they never dreamed of before. Those that have been the quickest to respond, adopt new procedures and utilize available technologies have had a much easier time weathering the storm than those who could not. For certain industries, such as healthcare, adaptation is an absolute necessity, as remaining closed is not an option.[1]

Security is a concern but it is not the only concern. In fact, there a lot of factors at play, and that is exactly what makes growth that is premised on all of the previously outlined dynamics is so critical. It is important to respond to the specifics of the COVID-19 pandemic, but things will not be static, and it will not be the only thing one will have to respond to. Here flexibility comes to the fore because it reminds organizations to find solutions that are easy to use, not overly time-consuming, with changing dynamics always at play.


For the office, flexibility will be a top priority as it has underwent some of the most dramatic changes in recent months.[2] This applies to offices regardless of their size.[3] More have argued that our plans are in such a state of constant flux that it is the only way to keep the process of adapting alive is by making flexibility their top priority.[4] They claim that failure to do so could have a significant impact on one’s bottom line.[5] Others see it as an opportunity to maximize the happiness of all those involved.[6] For those that have been calling on this concept for a while as a means of engagement and employee satisfaction, it seems as if they are now being taken more seriously as a means of institutional survival.[7] Either way, flexibility is becoming the name of the game, like can be found in a new wave of architectural approaches to social interactions emerging.[8] This drive toward flexibility is even being brought to bear on spaces themselves and the ‘things’ located in them.[9] So, far from seeing the ‘death of the office’ and our places of work, as some are hailing, what instead we are witnessing is a greater push for an much less rigid model of ‘business as usual.’[10]


Conclusion: Making a Method that Works for You


This article was not an attempt to be the definitive remarks on the matter, rather offer a jumping off point for further conversation on providing better tools for consumers to compare and select from all of the various access control and security technologies available to them. It seems that too often there is an over reliance on their technical features while glossing over the larger ecosystem of needs that confronts any group of people working in conjunction. Instead of getting lost in the details, you will get more out of your searching if you go into with a set methodology in mind. Outline what all of your needs are, which ones are absolute necessities, which ones are luxuries, what your budget is, and what constraining values might pull against what those. Take each level of Maslow’s hierarchy of needs and create your list of necessary ingredients to make sure you can find the recipe that is right for you. Hopefully, with this broad method in hand, you will find something much more fitting of your unique situation.






[1] Abreu, Pedro. “How Hospitals Are Dealing with the Cybersecurity Challenge of COVID-19.” Forescout. May 15, 2020. (accessed June 4, 2020).

[2] Molla, Rani. “This is the End of the Office as We Know It.” Vox News. April 14, 2020. (accessed April 17, 2020).

[3] Holder, Sarah. “Even the Pandemic Can’t Kill the Open-Plan Office.” City Lab. May 14, 2020. (accessed June 4, 2020).

[4] Canales, Katie. “Experts Say the Office as We Knew it is Gone and Companies Will Need One-way Hallways, Sneeze Guards, and Other Safety Measures to Let Employees Return. Here's What it Could Look Like.” Business Insider. May 6, 2020. (accessed June 4, 2020).

[5] Fodrey, Brian. “6 Factors Impacting Information Security and Privacy During the COVID-19 Crisis.” Campus Technology. May 28, 2020. (accessed June 4, 2020).

[6] Durkin, Patrick. “What the Post Covid-19 Office Will Look Like.” Financial Review. June 4, 2020. (accessed June 4, 2020).

[7] DeBourgh Manufacturing. “Flex Office: What Works and What Doesn’t In Today’s New Office.” DeBourgh Manufacturing Blog. October 3, 2019. (accessed May 28, 2020).

[8] Bahadursingh, Nathaniel. “8 Ways COVID-19 Will Change Architecture.” Architizer Magazine. May 6, 2020. (accessed May 27, 2020).

[9] Gray, Kristy. “Flexible Spaces: How the COVID-19 Lockdown Will Affect the Design of Our Future Homes.” Homes & Property. June 2, 2020. (accessed July 1, 2020).

[10] Nixey, Catherine. “Death of the Office.” The Economist. April 29, 2020. (accessed July 7, 2020).

Posted in Uncategorized