How to Choose the Best Parcel Locker For Your Business

If you have made the decision to purchase a parcel locker system or another smart locker system for your business, you have already made significant progress. However, the next step is determining what kind of locker system would most benefit you, your business, your employees, and your clients. 

Parcel locker systems come in many shapes, sizes, configurations, and costs. It is not a one-size-fits-all arrangement. The best way to begin deliberating on which kind of locker system to use is to consider your business and some of your goals.

Consider the following questions:

  • What type of business do you operate? What industry do you work in?
  • What are your goals for installing a locker system? Do you want to improve efficiency, increase revenue, or provide a better customer experience?
  • Will lockers benefit internal or external operations? Who will be using the lockers? Will it be your employees, clients, or both?
  • What is your budget? What kind of materials do you want to use? Are you looking to remain cost-effective or do you have room in the budget for a high-profile design?

Picking the right location for your locker system will also indicate what kind of locker you may need. For example, a pharmacy offering 24-hour parcel pickup may want lockers with features such as climate control, surveillance, a detailed log of inventory coming and going, and a very secure locking mechanism. A grocery store may need a similar setup, although it may not be worth it to install similar security and surveillance features. In both cases, the location of the locker system would likely be outside of the store or in a covered area. Lockers would need to be made of durable materials, able to withstand local weather and possible theft or vandalism. 

However, if you’re placing lockers inside of a business, apartment complex, or school, you may want to focus more on the aesthetics of the lockers, with more user-friendly features, a more modular design, and the proper maintenance support. 

For commercial businesses and retail, you may want to invest in a modular parcel locker system that can withstand the elements, while also being durable enough for everyday use. Another essential thing to consider with the modular design is whether you expect to expand your locker system in the future, because expansion is a breeze with a modular design, as opposed to a custom setup with unique design, materials, and branding. Purchasing a smart locker system with the ability to track inventory will also be valuable because it can provide insights on usage and consumption, which you can use to run a more efficient business. 

For schools, universities, or other large campus settings - you may need a range of options. In these scenarios, security and user-friendly features will be top of mind. You may want a mix of traditional hallway lockers, some standard aluminum gym lockers, parcel lockers, and smart lockers. In a dormitory setting, students will need to use a parcel system to retrieve packages and mail, and smart lockers for temporary storage should be dotted around campus for ease and convenience. Of course, security and the ability to track who is using lockers will be important. Some lockers come with unique capabilities such as charging electronic devices stored inside or even detecting contraband and weapons. 

Apartment buildings are a great place to invest in parcel locker systems. Not only does it relieve stress at the front desk, but residents can also easily retrieve mail and other important items like keys at any time of day. Most apartments will place their parcel systems inside a building where keycode access is required to enter, ensuring a comfortable level of security and surveillance. Managing and securing these kinds of parcel lockers is easy - especially with the use of an app or other management software. The range of materials, coatings, and branding can run the gamut, making it easy to customize for any property on any budget. 

Residential neighborhoods can also benefit from self-service parcel locker systems. While the standard mailbox dropoff box will remain useful, the rise of eCommerce has complicated the picture. Packages and mail, especially around the holiday season, are much safer and more secure in a locked, password-protected box. Even when residents have doorbell cameras, it will not deter theft. Better yet, a self-service parcel locker better protects items from the elements and allows residents to pick up the packages at their leisure. 

At the end of the day, any business or consumer can benefit from a parcel locker system. Seamless and efficient, smart lockers can be integrated easily into your business to improve customer loyalty, eliminate inventory errors, beef up data analytics, and increase revenue. Smart lockers have transformed the way that customers think about pickup and delivery, and efficiency and ease of use is now an expectation, not a suggestion.

Parcel lockers will be a win-win for your business, no matter the infrastructure you have in place. Please contact us today to lock in a parcel locker partner for your business!

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