5 Things to Consider Before Purchasing Parcel Lockers

If you’re a building owner, manager, or business owner with a logistics clutter problem, this parcel locker buyers guide is for you (and read our previous blog post). With an overwhelming number of businesses expanding their services to deliver straight to your door, online shopping has never been more available or convenient.

Smart lockers and other parcel locker systems can be a big investment. Locker systems come in all shapes and sizes, with more features than you could imagine. Some smart lockers require no keys and can be climate controlled, while other locker systems are made to withstand the volatility of the great outdoors and even come with built-in theft prevention systems.

Locker systems of all kinds can make your life as a business owner much easier - but first, you need to ask yourself a few questions to make sure you’re purchasing the right type of locker. If you take the time for due diligence now, then you’ll prime your property or business for years to come. An automated locker system can be a total game-changer, but you must ensure the locker is a fit for you.So which system is best for your building?

Here are the essential aspects to consider when purchasing a parcel locker.

1.Understand your property’s package needs

Not every business will benefit in the same way from parcel locker systems. If you are a property manager, consider how many buildings you have on site, how many residents you have, and what the capacity is for locker space. Next, consider what size locker you may need. Will you be able to accommodate extra large boxes? Will you need self-service options? From the outset you must consider what kind of locker system would most benefit you and your customers. Locker systems have become increasingly popular, but that doesn’t mean they’re meant for every property. Your assessment of your business needs should be based on your foundational objectives, such as improved operational efficiency, or customer experience.

2.What safety, security and surveillance needs does your property require?

Are you expecting packages to be picked up at all hours of the day? What kind of materials will be delivered? Is full chain-of-custody tracking provided with each parcel locker to reduce package theft and liability issues? Do lockers need to be weatherproof? Will you need a locker system with a contact-free pickup option? Again, your property and your business will need custom solutions for the safety and security of your packages. 

3.Keep your budget in mind

Electronic locker systems come in a variety of materials and finishes - with a variety of price tags for each. Lockers are primarily constructed with three main material types: metal, wood, and plastic. Each material has its own unique advantages and if you’re making a long-term investment, you should get familiar with all of them. Metal lockers can cost $90-$280 per column; plastic lockers can cost $150 to $300 per column; wood lockers can run as high as $200-$375 per column. Each material brings specific benefits. Fully welded metal lockers offer military-grade durability while plastic lockers prevent mold and mildew, and the charm of wood lockers cannot be ignored despite the increased maintenance required. For a high-volume factory, metal lockers may be the best choice. For a high-end setting, the designer appeal of hardwood lockers would boost your client experience. DeBourgh offers custom solutions for every client!

4.Consider your long-term goals and objectives.

Retail stores will have much different long-term ROI goals than a property manager. Consider asking questions about how the lockers will work for your organization, and what the potential returns are. For instance: Who will be responsible for loading and unloading the lockers? How much time can customers and employees expect to save in the delivery and return process? How will smart lockers improve staff efficiency? And what is the anticipated operational cost savings? How much time will lockers save your staff? What benefits does this provide to your customers?

5.Consider scalability, ease of use, and installation.

Ask any potential locker vendor if their lockers are easily scalable. For example, will the property have the ability to easily add additional lockers if needed? Will a building manager or mailroom supervisor be able to customize locker features, including how long the recipient has to pick up their package? Next, inquire about the installation process. Are the electronic lockers quick and easy to install? How long does it usually take to have the lockers fully up and running? Your last consideration will be the ease of use. Some smart lockers use a specific app, and others simply require the proper access code or password. Both have their pros and cons, so consider carefully what kind of access you and your clients will require. 

Although smart contactless locker systems seem to be appearing everywhere, it would be beneficial to consult with our experts to determine what kind of parcel locker system would be most appropriate for your specific needs. At Debourgh we take into account the type of property or business you operate, plus your own goals and objectives, to provide the most cost-effective solution for you. 

DeBourgh provides Smart Secured Systems from Intelligent Access Control, Asset Management, School Lockers, Parcel Delivery Lockers, Weapons Lockers, and Military Lockers, to Smart Cabinets and Desks. Empower your storage today!

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